Support

How can we help?

Email us at support@yournestory.app and we’ll get back to you. If something isn’t working, tell us what happened and which device you’re using.

• Inviting your family

  In the app, open the Flock tab and tap Invite someone. You choose what each person can do, and you can change it anytime.

• Family without an iPhone

  They can follow along in any web browser. The invite link you send them opens your family’s private memories, with no password needed.

• Restoring a subscription

  Open the You tab and tap Restore purchases. It’s on the Nestory Digital screen too.

• Deleting your account

  Open the You tab and tap Delete account.

• Your privacy

  Your memories are never sold, never used for ads, and never used to train AI. The Privacy Policy has the details.